FREQUENTLY ASKED QUESTIONS

Do you offer transfers from Cape Town?
Yes, you can book transfers with us. These are done by a fully insured/licensed transfer provider on our behalf. Please ask Reservations for our transfer prices. Please note that if you require an early collection from the lodge (e.g. before 9am) or a late departure from Cape Town (eg. after 1pm). Then there will be an extra charge. As the transfer guide will need to stay overnight in Clanwilliam. We can arrange transfers to/from the Winelands at a slightly higher charge. (Transfers from the West Coast/Paternoster are often possible. But subject to vehicle availability as we usually do those transfers in house.)
Should I choose Full Board & Activities or Dinner, Bed & Breakfast?
This all depends on whether you like to explore independently. Or whether you would prefer a more inclusive and guided experience. 

The Dinner, Bed & Breakfast (DBB) option is ideal for people who have their own vehicle and who like to be independent. You can do what you want to do, when you want to do it.

The Full Board & Activities (FBA) option is best if you want to be shown some of the best of the Cederberg. It's also ideal if you don’t have your own vehicle. We'll take care of you during your stay with a range of activities on offer. There’s a seasonal ‘programme’ usually on a 3 night rotation. You can choose from the day’s options. There's usually a more active option and a vehicle or boat excursion in the morning. And a second activity in the afternoon. 
When is check-in and check-out?
Check-in is from 14:30. You are welcome to arrive at Cederberg Ridge earlier. You can enjoy lunch or make use of our swimming pool or garden. Check-out is at 10:30 on the day of departure. We try to accommodate early arrivals or late check-outs, subject to room availability. But unfortunately this cannot be guaranteed, unless you pay for an extra night.

However we can store your luggage on day of departure. You are also welcome to use the pool or participate in any excursion on that day (even the full day Cederberg excursion). And then depart after that.  
If I book on Diner, B&B, can I still book excursions at the Lodge?
Yes you can, but it is subject to the availability of guides and vehicles. First we accommodate our guests booked on a Full Board & Activity basis. Then if there are any extra places left i.e. for a guided walk or an excursion, we indicate that on our activity board at the lodge, so that you can book your spot. Usually we should be able to accommodate you on guided walking and sundowner trips. But occasionally other guided excursions may be booked up if there are many FBA guests in house.

If you know you are likely to want to do the Full Board activities, it is worth booking on the FBA basis as it is a more cost-effective option.
Can I have lunch when I arrive?
Lunch is a light meal typically on offer from 1pm to 2.30pm. If you are booked on a Full Board basis, lunch on your arrival day OR on your departure day is included. If you have booked on a Dinner, Bed & Breakfast basis, then there is an extra charge for lunch. 
Are drinks included?
We don’t include drinks with meals. As people vary in terms of how much and what they like to drink. The minibar drinks are also for your account. There is always filtered water available so that you can fill up your complimentary water flasks. However we do include selected drinks with our excursions. This includes a range of drinks on our sun-downer trips (House wine, selected spirits, beer and soft drinks).
Do you accept children?
We love kids and accept children from 6 and upwards – younger ages by prior arrangement. See our Families page for more info.

Kids 6 to 11 sharing with parents in a luxury suite pay 50% of the adult rate. They are accommodated on specially adapted window beds which are ever so slightly smaller than a standard single bed (175cm by 85-90cm)

We also have a two bedroom family suite which is ideally for larger families. It can accommodate up to 4 adults and 3 kids/teenagers. There are two window beds (as above) and a sleeper couch which takes one teenager or two kids under 12. 

Finally the Superior Honeymoon Suite could be also called the Family suite as it can accommodate two kids or one teenager. With one window bed (as above) and one extra single bed. You can combine this with a Luxury suite to make a two bedroom unit sharing a covered, but open, foyer. 
What is the best time of year to visit?
That depends on what you are looking for? Our guests seem to enjoy the lodge year round!

Peace and away-from-it-all:
Year round.
Winter sun if coming from northern hemisphere: November to March 
Extensive full day hiking: Most of year (but not recommended for December to February)
Water Activities on Clanwilliam Dam: November to mid March
Spring Flowers: Earlier than you would think – August
Do the rooms & suites have internet access?
We have complimentary Wi-Fi in all the rooms & suites and in the reception & library areas of the lodge. However we have deliberately not extended the router to include the dining room as we prefer to have conversation and atmosphere there.
How far are you from Cape Town and elsewhere?
Cape Town or Airport 230km 2½ hours drive
Winelands 205-230km 2½ hours drive

Paternoster or Langebaan

Hermanus
175km

340km
2 to 2½ hours drive

4 hours drive
Robertson 260km 3 hours (en route to Garden Route or Little Karoo)
Augrabies Falls 600-650km 6-6½ hours drive (but we recommend a stop en route!)
Namibian border 460km 4½-5 hours drive
Do you have directions from Hermanus, Garden Route or Namibia?
See our page on How to Find us. This indicates how to get to us from Cape Town and the Winelands. However if you download our Directions PDF, this gives directions from all sides!

FAMILIES

Can I bring along my children?
Cederberg Ridge welcomes older children from 6 years and upwards. Younger children are accepted by prior arrangement. The farm is the perfect environment for kids. Fill your days with easy walks on the farm or in the mountains, or tubing on the dam. At the lodge itself, you can make the most of the swimming pool, croquet and board games. 

Do you offer facilities for my children?
• Selection of board games • Swimming pool • Outdoor games - croquet • Kids Menu on request
How does your family accomodation work ?
1 child (under 12) can share with their parents in the Luxury suite (Superior Suite on request only). The window seat can be converted into a child’s bed of approx 175cm length (standard bed length is 180cm). Families with 2 children can book the Superior Honeymoon Suite or the 2 bedroom Family Suite. The 2 bedroom Family Suite can sleep up to 4 adults and 3 extra kids (under 12). Another option for larger families is to combine the Superior Honeymoon Suite with the adjacent Luxury Suite (as they share a common open foyer). This option can also sleep 4 adults and 3 kids (under 12). See Family Accommodation page for more...

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